State Farm® Insurance Agent Leslie Hakala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jenn garza
August 31, 2024
"Norma with State Farm always gives fabulous service. She always gets back with my concerns and answers all my insurance questions."
"Norma will be so happy that you shared your experience. We think she gives fabulous service as well! Thank you for your business!"
Sylvia Navarro
August 26, 2024
"After a recent accident, we received immediate attention from Norma. She is always extremely helpful and walked me through the process of filing a claim. We can always count on her help!"
"Hi Sylvia! Thank you for sharing your experience and giving Norma a shout out. She will be so thrilled! We appreciate you!"
Allison Wonderland
August 18, 2024
"I've been insured through State Farm from Leslie Hakala for years, and for good reason. Norma is always so friendly and helpful when I have questions. She even reached out to me, to let me know, what I can do to receive more discounts! I truly feel like a valued customer, so I continue to keep my business here."
"Norma will so appreciate you giving her a shout out, Allison! We work hard to provide great customer service and are so glad you have had a great experience here! We appreciate your business!"
Rod Merritt
August 15, 2024
"Leslie and this team have been extremely fast to help, and respond to requests and questions. If someone is out, someone else is knowledgeable and can always immediately fill in. They helped us get the insurance we needed when we needed it and have worked with underwriters to help increase our coverage down the line. We will always go to them first with any future needs. And they are polite and just nice to work with as well."
"Thank you so much for sharing your experience with us! We appreciate the kind words!"
Rita W P
August 4, 2024
"The BEST of the BEST & as good as it gets!!!!! If you want first class service, this is where you can get it. Leslie, Norma, Patience, & Monica are always working hard to help customers take care of what's important & get results fast! They work non-stop to answer your questions & provide quotes quickly. Just remember, they don't control the rates!!!!! A wonderful, lovely, friendly bunch of Ladies!!! Blessings to them!"
"Well now, that is a WONDERFUL review! Thank you so much for taking the time to share your thoughts about our office. We appreciate it so much! "
Terry Hewitt
July 12, 2024
"Leslie Hakala and her super star agent, Norma Perez, are fantastic. When I purchased my house, Norma came through with a competitive homeowners insurance policy. And today I called their office, and Norma Perez answered the phone at 4:59 pm and got me a new auto insurance policy and ID card. We need more people like Norma Perez, who will give it their all to help you. She is definitely a good neighbor."
"We appreciate the kind words, Terry! Norma will be thrilled you gave her such an awesome shout out! We appreciate your business! "
Stephanie Rickels
July 12, 2024
"Being from out of state, I was unsure as to whom to contact for renter's insurance for my daughter. Monica was the first person to get back to me just mere days before the expected onslaught of a hurricane. She was kind, prompt, professional and made me feel so at ease. She sent me quotes within 30 minutes of our discussion and patiently answered follow up questions. Her friendliness, expertise and generosity with her time even for smaller insurance needs were key in our choice of State Farm. What a great first impression of Texas Customer service."
"I'm so glad to hear this! Thank you for sharing the experience you had with our office. We appreciate it!"
Damon Arthur
July 1, 2024
"Very detailed and helpful through the whole process of switching to State Farm!"
"We're so glad it was a seamless process for you! Welcome to our State Farm Family!"
Bekka Munoz
June 7, 2024
"Love My State Farm Peeps!!"
"Aww, we love our State Farm customers! Right back at you!"
Alex Amaya
June 2, 2024
"Monica Ramirez provided prompt and effective assistance when I needed to add a new vehicle to my policy. She answered all of my questions clearly and she was very polite and professional. I highly recommend Leslie Hakala’s agency and team."
"We're so glad you had a great experience! Thank you for sharing!"
Stefany Molina
May 23, 2024
"Great staff!"
"Thank you so much for the shout out!"
Rhonda Greif
April 27, 2024
"Very friendly and efficient"
"Thank you for the review and sweet comment! We appreciate your business!"
Michelle Brown
April 17, 2024
"Love the personalized care I have received here! They’ve made sure I had the coverage I want and made everything so easy!!"
"Hi Michelle! We are so glad you had a great experience. We strive to make it as simple as possible, so thank you for sharing your experience!"
anthony soliz
February 17, 2024
"Monica was very helpful and informative. great customer service!"
"Customer service is what it's all about! Excited to hear you had a great experience working with Monica. We appreciate your business!"
Maricella Pollard
January 30, 2024
"Monica was so helpful we were out of state with limited connectivity and she was so patient with us and made us feel like we were her only clients and was ready to help us with such sincere warmth that I don’t think we will ever use anyone else for any of our insurance needs."
"That is wonderful to hear, Maricella! We always hope this is how our customers feel. Thank you for sharing your experience!"
Barbie Pena
January 12, 2024
"Monica at State Farm has been such an amazing help for my family and myself. I am a current customer. I need to add another driver and extra insurance. Then I needed renters insurance. With her help, I was able to get all the things I needed and got a bundle discount. Great service was provided and I am so satisfied. Thank you Monica."
"Hi Barbie! We are so glad to hear you had a great experience when working with Monica! She will be thrilled that you gave her a shout out! "
Claudia
December 7, 2023
"Of the four auto insurance companies I've dealt with, State Farm was the easiest to deal with, has the best customer service, and the most reasonable quotes. Getting my policy started was fast, easy, and Monica, the agent I dealt with, was efficient and a pleasure to deal with. Since so many insurance companies bog you down with endless bureaucracy and tedious procedures, I was delighted to find that State Farm maintains high efficiency while keeping things simple and user-friendly."
"Thank you so much for sharing your experience. We strive to make it an easy process and are so glad that's how it was for you. We appreciate your business!"
Kenny Scholz
December 7, 2023
"Norma was extremely helpful as normal, she does a fantastic job."
"Hi Kenny! We think Norma is fantastic as well! Thank you for sharing your experience!"
Miguel Garza
November 29, 2023
"Norma was a big help as always."
"Thank you, Miguel. We appreciate your continued business and for acknowledging the wonderful service Norma provides our customers with."
Aaron aojo24
November 22, 2023
"I recently had the pleasure of working with this company for my coverage needs and I'm thoroughly impressed! From the first call to the final enrollment, their team was incredibly helpful, knowledgeable, and patient. They took the time to understand my specific requirements and provided tailored advice that made the whole process seamless and stress-free. Their attention to detail and commitment to customer satisfaction truly sets them apart. I couldn't be happier with the service received and highly recommend them to anyone seeking reliable and personalized insurance solutions. A well-deserved five stars!"
"We are so incredibly happy that you are satisfied with the service our office provided. This is what we strive to do each day, with every interaction. Thank you so much for sharing your experience!"
Steven Cameron Jr
November 21, 2023
"Leslie was friendly and helpful. got just what I needed. great Service. Grea service thanks for your prompt attention to this request."
"That's awesome! So glad you are pleased with our office!"
Guadalupe Quinones
November 20, 2023
"Norma Perez has always been very helpful and professional with her excellent customer service skills!"
"We agree, Wally! She will love to hear that you left her a glowing review! Thank you!"
Heather DeLaup
October 31, 2023
"Leslie and her team are the best of the best. I am new to the State Farm family and have had the BEST experience working with Sarah Hayley Eckert. She has now written auto and life policies for myself and my family. It was a breeze and they provided better rates than my previous insurance company. We love them!"
"We are SO glad you have joined our State Farm family! Hayley will be thrilled you gave her a shout out, and we thank you for the kind review! Thank you for sharing your experience!"
Sergio Chapa
October 25, 2023
"Norma has always been so wonderful and helpful to all of my questions, also so informative and knowledgeable!"
"She does a wonderful job taking care of our customers! Thank you for sharing your experience! We appreciate you!"
Natalie Perez
October 19, 2023
"Hayley is so friendly"
"She sure is! Thank you for leaving us a 5 star review! We appreciate your business!"