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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry Hewitt

July 12, 2024

5  out of  5 rating by Terry Hewitt
"Leslie Hakala and her super star agent, Norma Perez, are fantastic. When I purchased my house, Norma came through with a competitive homeowners insurance policy. And today I called their office, and Norma Perez answered the phone at 4:59 pm and got me a new auto insurance policy and ID card. We need more people like Norma Perez, who will give it their all to help you. She is definitely a good neighbor."
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Stephanie Rickels

July 12, 2024

5  out of  5 rating by Stephanie Rickels
"Being from out of state, I was unsure as to whom to contact for renter's insurance for my daughter. Monica was the first person to get back to me just mere days before the expected onslaught of a hurricane. She was kind, prompt, professional and made me feel so at ease. She sent me quotes within 30 minutes of our discussion and patiently answered follow up questions. Her friendliness, expertise and generosity with her time even for smaller insurance needs were key in our choice of State Farm. What a great first impression of Texas Customer service."
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Damon Arthur

July 1, 2024

5  out of  5 rating by Damon Arthur
"Very detailed and helpful through the whole process of switching to State Farm!"
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Bekka Munoz

June 7, 2024

5  out of  5 rating by Bekka Munoz
"Love My State Farm Peeps!!"
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Alex Amaya

June 2, 2024

5  out of  5 rating by Alex Amaya
"Monica Ramirez provided prompt and effective assistance when I needed to add a new vehicle to my policy. She answered all of my questions clearly and she was very polite and professional. I highly recommend Leslie Hakala’s agency and team."
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Stefany Molina

May 23, 2024

5  out of  5 rating by Stefany Molina
"Great staff!"
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Rhonda Greif

April 27, 2024

5  out of  5 rating by Rhonda Greif
"Very friendly and efficient"
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Michelle Brown

April 17, 2024

5  out of  5 rating by Michelle Brown
"Love the personalized care I have received here! They’ve made sure I had the coverage I want and made everything so easy!!"
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anthony soliz

February 17, 2024

5  out of  5 rating by anthony soliz
"Monica was very helpful and informative. great customer service!"
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Maricella Pollard

January 30, 2024

5  out of  5 rating by Maricella Pollard
"Monica was so helpful we were out of state with limited connectivity and she was so patient with us and made us feel like we were her only clients and was ready to help us with such sincere warmth that I don’t think we will ever use anyone else for any of our insurance needs."
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Barbie Pena

January 12, 2024

5  out of  5 rating by Barbie Pena
"Monica at State Farm has been such an amazing help for my family and myself. I am a current customer. I need to add another driver and extra insurance. Then I needed renters insurance. With her help, I was able to get all the things I needed and got a bundle discount. Great service was provided and I am so satisfied. Thank you Monica."
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December 7, 2023

5  out of  5 rating by Claudia
"Of the four auto insurance companies I've dealt with, State Farm was the easiest to deal with, has the best customer service, and the most reasonable quotes. Getting my policy started was fast, easy, and Monica, the agent I dealt with, was efficient and a pleasure to deal with. Since so many insurance companies bog you down with endless bureaucracy and tedious procedures, I was delighted to find that State Farm maintains high efficiency while keeping things simple and user-friendly."
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Kenny Scholz

December 7, 2023

5  out of  5 rating by Kenny Scholz
"Norma was extremely helpful as normal, she does a fantastic job."
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Miguel Garza

November 29, 2023

5  out of  5 rating by Miguel Garza
"Norma was a big help as always."
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aojo 24

November 22, 2023

5  out of  5 rating by aojo 24
"I recently had the pleasure of working with this company for my coverage needs and I'm thoroughly impressed! From the first call to the final enrollment, their team was incredibly helpful, knowledgeable, and patient. They took the time to understand my specific requirements and provided tailored advice that made the whole process seamless and stress-free. Their attention to detail and commitment to customer satisfaction truly sets them apart. I couldn't be happier with the service received and highly recommend them to anyone seeking reliable and personalized insurance solutions. A well-deserved five stars!"
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Steven Cameron Jr

November 21, 2023

5  out of  5 rating by Steven Cameron Jr
"Leslie was friendly and helpful. got just what I needed. great Service. Grea service thanks for your prompt attention to this request."
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Wally Quinones

November 20, 2023

5  out of  5 rating by Wally Quinones
"Norma Perez has always been very helpful and professional with her excellent customer service skills!"
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Heather DeLaup

October 31, 2023

5  out of  5 rating by Heather DeLaup
"Leslie and her team are the best of the best. I am new to the State Farm family and have had the BEST experience working with Sarah Hayley Eckert. She has now written auto and life policies for myself and my family. It was a breeze and they provided better rates than my previous insurance company. We love them!"
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Sergio Chapa

October 25, 2023

5  out of  5 rating by Sergio Chapa
"Norma has always been so wonderful and helpful to all of my questions, also so informative and knowledgeable!"
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Natalie Perez

October 19, 2023

5  out of  5 rating by Natalie Perez
"Hayley is so friendly"
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Lois Jaimes

September 21, 2023

5  out of  5 rating by Lois Jaimes
"Excellent service; Monica listened to my information and was readily able to forward me pdfs of new car insurance ID cards. Polite, friendly exchange."
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yVnNc MnSvSL

September 13, 2023

5  out of  5 rating by yVnNc MnSvSL
"StateFarm has been the most helping insurance carrier I have ever had. The representatives there are super helpful and answer all my million questions. They also help me save as much as I can ! Ms. Norma is super awesome at helping with a policy. Amazing agent 👌🏽"
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Sheryl Theriot

September 8, 2023

5  out of  5 rating by Sheryl Theriot
"Great service! Extremely happy with the help from Patience!!!!!!"
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the hunter chase

September 5, 2023

5  out of  5 rating by the hunter chase
"Monica with State Farm is the best!! I thought excellent customer service was obsolete, but she proved me wrong.."
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Richard Almaraz

August 25, 2023

5  out of  5 rating by Richard Almaraz
"Norma has always been helpful and patient with all my questions and worries. She definitely deserves 5 stars!!"