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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie De La Rosa

May 7, 2026

5  out of  5
rating by Julie De La Rosa
"Office is very welcoming, staff is knowledgeable in all policies. Thank You Alma Munoz for not only helping myself but helping my son as well! We appreciate you!"
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Jesse Ydrogo

May 6, 2026

5  out of  5
rating by Jesse Ydrogo
"Very professional and friendly"
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Jaylon Jacobsen

May 6, 2026

5  out of  5
rating by Jaylon Jacobsen
"Today, I spoke to Alma Munoz and she quoted me auto, motorcycle and RV insurance. Alma was very informative and suggested coverage that would be adequate and better for my vehicles that my previous insurer did not cover. I accepted her quotes and will be switching over later this month. THANK YOU ALMA!! SINCERELY Jaylon Jacobsen"
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Sandra Buentello

May 6, 2026

5  out of  5
rating by Sandra Buentello
"It is the best she help me Angela Pineda she answered all my questions 🤗💖"
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Tules Ramirez

May 6, 2026

5  out of  5
rating by Tules Ramirez
"I spoke with Alma about my car insurance policy and she was very helpful knowledgeable on my policies. This is an amazing group of individuals."
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Melissa Ydrogo

May 6, 2026

5  out of  5
rating by Melissa Ydrogo
"very informative, and friendly and was able to save money on my auto insurance. Would definitely recommend."
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Kassandra Buentello Mata

May 5, 2026

5  out of  5
rating by Kassandra Buentello Mata
"Just recently got insurance here Angela was the one that helped me out and was such a great help and made everything easy very well explained about the quotes and what all they have in their policies. I definitely recommend going there or calling them and ask for Angela 😁"
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Alan West

May 1, 2026

5  out of  5
rating by Alan West
"My State Farm agent and her staff, especially Norma, are a pleasure to deal with. Always efficient, knowledgeable and welcoming."
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Dora Martinez

May 1, 2026

5  out of  5
rating by Dora Martinez
"Always great customer service!!"
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Ashley Hammond

January 27, 2026

5  out of  5
rating by Ashley Hammond
"Everyone is so kind at the office and they are willing to answer and explain all insurance questions you might have."
We responded:
"Wow, thank you for the 5-star review, Ashley! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Sam Mendez

December 13, 2025

5  out of  5
rating by Sam Mendez
"Called to register a new vehicle and remove an old one which we thought would take time but agent asked us for vehicle information and within no time we had everything we needed which we were glad so we could get our grandkids 👍"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Kingsville to know that you had such a wonderful experience with us here on State Farm Agent Leslie Hakala’s Team.Wow, thank you for the amazing 5-star review! It means a lot to us here in Kingsville to know that you had such a wonderful experience with us here on State Farm Agent Leslie Hakala’s Team."
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Samantha Soliz

November 18, 2025

5  out of  5
rating by Samantha Soliz
"I had an amazing experience with this team They were so professional and answered all my questions. Very helpful and didn't make me feel like I was a bother. I had a lot of questions and needed some information before I could commit to a plan. All my questions were answered and I received all the information I needed. They made my experience very easy and I was able to get my policy set up. I will definitely be recommending this office to anyone who needs insurance. They are very knowledgeable and very welcoming. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sylvia De Los Santos

November 18, 2025

5  out of  5
rating by Sylvia De Los Santos
"Patience was recommended by our son in law, who is also insured. Great person to work with and listened to what we needed for coverage."
We responded:
"That's great to hear! Thank you so much for sharing your experience! Glad to have you as part of our State Farm family!"
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Marcos Rodriguez

November 17, 2025

5  out of  5
rating by Marcos Rodriguez
"Norma was Outstanding and Very helpful Explaining everything about my coverage!!"
We responded:
"We appreciate your review! Thank you so much for sharing your experience! "
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Selena Jones

November 17, 2025

5  out of  5
rating by Selena Jones
"Staff & service is beyond excellent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Glenda Pineda

November 17, 2025

5  out of  5
rating by Glenda Pineda
"Very knowledgeable and great customer service"
We responded:
"We appreciate your review! It's great to hear you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Luis Arredondo

November 11, 2025

5  out of  5
rating by Luis Arredondo
"Norma was more than helpful and knowledgeable in explaining any question I had! Great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chris Smith

September 29, 2025

5  out of  5
rating by Chris Smith
"I have had the privilege of working with Alma on getting motorcycle insurance not once but twice. She has been so helping and patient with me during this. Thank you Alma for getting me the best deals."
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J O

August 20, 2025

5  out of  5
rating by J O
"Norma did an amazing job getting Me car and Boat Insurance at a very reasonable price. I would recommend this agency to anyone."
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Colt

July 17, 2025

5  out of  5
rating by Colt
"Leslie, Patience, Angelica and the whole office were so professional and helpful in getting me car insurance that does not break the bank! Always answering the phone when I am in need of assistance! Definitely recommend!"
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Julielena

July 16, 2025

5  out of  5
rating by Julielena
"Alma and Angelica have been very helpful and kind every time I have questions!! This office is the best!"
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Cloudless Summer

July 9, 2025

5  out of  5
rating by Cloudless Summer
"I’d like to give a big thank you to Angelica and all the ladies at Leslie’s office. Thank you for making me feel important/heard and for helping me better understand my insurance policies. Get with Angelica for your life insurance today, she is very knowledgeable, professional, and trustworthy."
We responded:
"Wonderful! Appreciate you sharing your experience!"
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Craig Alexander

July 2, 2025

5  out of  5
rating by Craig Alexander
"Awesome service! Very professional and helpful. Patience was great getting our Builder's policy when we were getting started on our new house. As we got closer to completion she suggested we look at adding our autos. She gave us a quote and is saving us over $500 a month!!! Yes, 20 years with a previous company and we are saving a fortune! To say the least, we really enjoyed working with Leslie Hakala Ins! Thanks for everything!"
We responded:
"We appreciate your business, Craig! Thank you so much for sharing!"
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Amanda Montalvo

June 23, 2025

5  out of  5
rating by Amanda Montalvo
"I had an excellent experience with Patience from State Farm. She was incredibly professional, knowledgeable and patient in explaining all my options for both car and home insurance. She took the time to understand my needs and found me coverage that fit my budget. The process was smooth and I really appreciated her friendly attitude and prompt responses. Highly recommend!"
We responded:
"Fantastic to hear! Appreciate you sharing your experience!"
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debi mayberry

June 23, 2025

5  out of  5
rating by debi mayberry
"I always feel like I am surrounded by friends when I visit my State Farm office. Thanks for that Leslie/staff!"
We responded:
"We appreciate your business, Debi! Thank you for sharing your experience!"